Privacy Policy

Last Updated: 07/03/2025

1. Introduction

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

2. Information We Collect

We may collect the following personal information from you:

Name, email, phone number, birth month and day (collected through forms).
Payment details (collected and processed by third-party payment providers).
Cookies and tracking data (collected automatically when using our website).

We may also collect information from minors, but we encourage parental guidance when using our website.

3. How We Use Your Data

We use your data to:
✅ Process and fulfill orders.
✅ Send marketing emails and updates (you can unsubscribe anytime).
✅ Provide customer support and improve our services.
✅ Analyze website traffic and user behavior (via cookies and analytics tools).

4. How We Share Your Data

We do not sell your personal data. However, we may share your data with:

Payment processors (such as EFT or Pay Today Namibia) to complete transactions.
Analytics providers (to improve our website and user experience).

All third-party services we use comply with data protection regulations.

5. Data Storage & Security

We store your data securely within our Wix-hosted systems and take measures to protect it. However, no online platform is 100% secure, so please use our services with awareness of digital risks.

We retain your data indefinitely unless you request deletion.

6. Your Rights & Choices

You have the right to:
🔹 Request access to or deletion of your personal data by emailing hello@makers-shapers.com.
🔹 Opt out of marketing emails by clicking the unsubscribe button in our emails.
🔹 Manage cookie preferences in your browser settings (note: some features may not work properly without cookies).

7. Cookies & Tracking

We use cookies and tracking tools to enhance your experience and analyze website performance. You can disable cookies in your browser settings, but this may impact certain functionalities of the site.

8. Payments

We use third-party payment providers (EFT or Pay Today Namibia) to process transactions securely. We do not store your credit card or banking details.

9. Contact Us

For any privacy-related concerns, email us at:
📩 hello@makers-shapers.com

If we make any major changes to this policy, we’ll notify users who are subscribed to our emails.